What is it? Access to telephone & email advice and guidance for employers covering all aspects of employing workers (excluding Health & Safety or Payroll advice). The employer gets commercially savvy advice from qualified, commercial HR and Employment Law experts after which they will be sent tailored letters, forms and advice specific to their immediate situation. Available Monday to Friday 8.30 – 5pm and out of hours support is available by special request for clients on an Annual Support Package.
Why Use it? To nip employment problems in the bud early. To prevent losing a quality employee. To avoid recruiting a problematic employee. To reduce the risk of an employment tribunal claim. To reduce the likelihood of an expensive formal investigation with claims of bullying, harassment or discrimination. To feel like there is someone on your side.
What happens if you don’t use it? Employers can use other free services such as ACAS or Chamber HR/Federation of Small Businesses HR – what these don’t give you is tailored letters. Employers may experience a difference in the level of commerciality of advice given from these free services. They are less likely to get the continuity from building a relationship with one adviser and also these services often do not have the capability to attend your business to assist in a face-to-face capacity when needed.
If employers don’t take professional advice they can experience poor employee retention, increases in employment-related costs and experience higher risks of having to defend a tribunal claim.
"As someone who uses your services with an important client I know you are exceptional - professional, wise, caring and delightful to work with.....you are someone who makes a difference to the lives of individuals and organisations"
"We would not hesitate to recommend them, for a very small investment, you will be guaranteed a high return on your most valuable asset."
"I wouldn't hesitate to use them again or recommend them to anyone going through a restructure as it's all too easy to unwittingly trip yourself up, upsetting the staff and creating a legal headache for yourself. A very worthwhile investment."